Dunkin Donuts, Elmwood Park....

My recent comment to corporate Dunkin Donuts about the store on Route 4 (market street, elmwood park)
Date: Monday Jan 26, 2009
Time: 11am

I walked into the store about 11am on a Monday morning. The store is usually busy and there were 4 people behind the counter assisting customers. The gentleman I was helped by, Miguel, was on his cell phone. He did not get off the phone to help me, adn I should have said "ill wait for your to finish your conversation". Instead I ordered, in disbelief that someone needed to have a personal conversation that desperately. He continued to stay on the phone for the remainder of the time I was in the store. Which was approximately 5 minutes as I awaited for a bagel.

I later called the store and asked to speak to a Manager, there was no one on duty. I thought that you might want to address this issue. I understand that we all need to have personal conversations, however, one should step away from the area where customers are to do so.